#CRMtrending “CRM Comes of Age in the Age of Moneyball”
CRM Comes of Age in the Age of Moneyball, By Leonard Klie (@lenklie). At the recent Destination CRM “CRM Evolution” event, the closing panel dealt with the rise of CRM systems in helping sports...
View Article#CRMtrending “Social CRM and the Legal Industry”
Social CRM and the Legal Industry, By James Paterson (@jamespaterson73). Technology has permeated the legal industry, and social CRM offers forward thinking firms a variety of benefits to improve...
View Article#CRMtrending “Why CRM Implementation Needs Training Wheels, not Racing Gear”
Why CRM Implementation Needs Training Wheels, not Racing Gear, By David Taber (@DavidTaber). David delves into the complications that arise when businesses go beyond the “training wheels” version of...
View Article#CRMtrending “Is Your CRM System Helping You Boost Sales?”
Is Your CRM System Helping You Boost Sales? By Jennifer LeClaire (@jleclaire). The ultimate goal of CRM is to boost the bottom line, which begs the question – is your team effectively using it to that...
View Article#CRMtrending “Mobile CRM’s Momentum Shows No Signs of Slowing”
Mobile CRM’s Momentum Shows No Signs of Slowing, By Ann All (@all1ann). The rapid growth of mobile CRM is no secret, to the tune of 500 percent by 2014 according to Gartner. But why is it...
View ArticleUsing the Run As feature for Microsoft Dynamics™ CRM 2011 with Scribe Online
Let’s say that you have a bi-directional integration with Microsoft Dynamics™ CRM 2011 that you’ve configured to process only the records that have been modified since the last time your Solution ran....
View ArticleHow to View GoToWebinar® Recordings on a Mac
At Scribe, we have long been a Microsoft oriented company. As we have been on our journey with Scribe Online, creating a cloud-based integration platform, we see more opportunities to work with...
View Article#CRMtrending “The CRM of the Future Will Recommend New Customers to You...
The CRM of the Future Will Recommend New Customers to You Automatically, By Darian Shirazi (@darian314). The last major CRM evolution happened in the early 2000’s, with Marc Benioff introducing a CRM...
View ArticleFunctions and Formulas in Scribe Online
Hello World (cheap gag I know), For those of us who grew up on Insight, Scribe Online poses some interesting challenges. Not just with the UI and the different thought process that goes into designing...
View ArticleHow To Use Scribe To Help Manage Personally Identifiable Information
Personally Identifiable Information (PII) is defined in Wikipedia as “Information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify...
View Article#CRMtrending “More Effective Data Solutions: Bridging CRM and Digital Marketing”
More Effective Data Solutions: Bridging CRM and Digital Marketing, By Dana Hayes Jr. Dana covers the benefits of using CRM to move beyond our reliance on cookies for digital marketing. According to...
View Article#CRMtrending “CRM Technology Trends and Changes”
CRM Technology Trends and Changes, By Robert Lawson (@RobLawson3). In this piece, Robert analyzes the way changing technology (specifically related to CRM systems) affects small and midsize businesses....
View Article#CRMtrending “Microsoft Switches on Dynamics CRM 2013 Cloud Worldwide”
Microsoft Switches on Dynamics CRM 2013 Cloud Worldwide, By Pedro Hernandez (@pedrohernandez). At the beginning of October, Microsoft announced their plans to roll out Dynamics CRM 2013, and the...
View Article#CRMUGSummit – Takeaways: Communication, Football & Integration
Flying back to Manchester, NH from Tampa, FL following the Dynamics CRM User Group Summit at the end of October, I could not help but reflect on what was an exciting week it was. Dynamics CRM2013 was...
View Article#CRMtrending “4 Ways CRM Software Works for Old School (Offline) Marketing”
4 Ways CRM Software Works for Old School (Offline) Marketing, By Ramon Ray (@ramonray). While CRM typically helps marketers reach and manage digital consumers, offline marketing can also benefit from...
View Article#CRMtrending “Role of CDO Still in Question”
Role of CDO Still in Question, By Loraine Lawson (@LoraineLawson). The role of the CDO – that’s Chief Data Officer, not Chief Digital Officer – remains in question as organizations determine how...
View ArticleFTP support for the Scribe Online Text Connector
Scribe Online’s Text Connector now supports files located on FTP (unsecured File Transfer Protocol), SFTP (Secure FTP), and FTPS (FTP Secured with SSL) hosted servers! In addition, for each of these...
View ArticleFixed Width support for the Scribe Online Text Connector
Scribe Online’s Text Connector now supports fixed width delimited text files. Fixed width files are formatted so that each field in the file has a maximum character width. The data in those fields must...
View Article#CRMtrending “4 Ways to Improve Your CRM”
4 Ways to Improve Your CRM, By Tracey Wallace (@TraceWall). CRM, both as a technology and a business practice, should focus on building and improving relationships with customers. To do so, Tracey...
View Article#CRMtrending “6 Steps to Boost Holiday Sales per Customer with CRM Software”
6 Steps to Boost Holiday Sales per Customer with CRM Software, By Ramon Ray (@ramonray). The bottom line is always a primary driver of business, and one clear-cut way to improve it is by growing the...
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