The 2013 CRM Market Leaders, by Staff Writers “CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. Whether it’s through acquisitions, partnerships, or innovations, the companies represented in this year’s CRM Market Leader awards are betting big on technologies such as social media, mobile solutions, analytics, the cloud, and big data.” The editors at Destination CRM took the time to review and select the “CRM vendors (who) are making some pretty bold moves to incorporate newer technologies into their existing solutions.” The staff picked winners, leaders, and companies to watch from categories including enterprise, midmarket, small business, SFA, incentive management, marketing solutions, business intelligence, data quality, open-source CRM, and consultancies. As important as data quality and access is, we’d like to give a shout out to our partner Trillium Software for making it as a “leader” in the data quality category. For the more general categories, Salesforce swept the awards for the enterprise, midmarket and small business CRM markets, with Microsoft and SugarCRM trailing closely as leaders in all three categories. Read full article at destinationcrm.com
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